Terms of Service

Effective November 11, 2026

These terms cover your use of Text Us First, including the website, the free check and the family plan. By using the service you agree to them.

What the service is

You send us a message, link, phone number or photo you are unsure about, and we reply with a second opinion on whether it looks like a scam and what to do next. Family plan holders also get alerts when a relative's check comes back as a scam.

What the service is not

It is not a guarantee. No service catches every scam, and a reply of "no scam signs" does not mean something is safe.
It is not professional advice. Our replies are not legal, financial or security advice.
It is not an emergency service. If money has been sent or an account is at risk, contact your bank right away. We cannot recover money.
We do not open links. We judge the wording and the link address only.

You remain responsible for your own decisions about any message, payment or request.

Family plan and billing

The family plan is a subscription billed yearly or monthly through Whop, and it renews automatically until cancelled.
You can cancel at any time through your Whop account. Access continues to the end of the period you paid for.
To ask about a refund, email help@textusfirst.com. We review requests case by case.
A plan covers up to four relatives. Please list only people who have agreed to be included.

Text messaging terms

Program: Text Us First scam checks and family alerts.
What we send: replies to checks you text us, alerts to plan holders, a weekly scam alert and a monthly family report.
How you opt in: by texting our number, (314) 472-2150, or by ticking the consent box when you set up a family plan. Relatives are only texted after they text us first.
Frequency: message frequency varies with how often you use the service.
Cost: message and data rates may apply.
Stop: reply STOP to any message to opt out. Reply HELP for help, or email help@textusfirst.com.
Carriers are not liable for delayed or undelivered messages.
Consent to receive texts is not a condition of buying anything.

Our Privacy Policy explains how we handle your information.

Fair use

Use the service for real messages you or your family received. Do not use it to test or improve scams.
Do not send passwords, card numbers or account numbers.
Do not send content that is unlawful, or use the service to harass anyone.
We may limit or end access for abuse.

You must be 18 or older to buy a plan.

Limits on our responsibility

The service is provided as is. To the extent the law allows, Text Us First is not liable for losses that result from acting or not acting on a reply, and our total liability is limited to the amount you paid us in the 12 months before the claim.

Changes

We may update these terms. The new version will be posted here with a new effective date. If you keep using the service after a change, you accept the updated terms.

Contact

help@textusfirst.com