Privacy Policy

Effective November 11, 2026

Text Us First is a scam-check service for families. This page explains what we collect, why, and who helps us process it. Questions go to help@textusfirst.com.

What we collect

Things you send for a check. Messages, links, phone numbers, photos and screenshots that you paste on our website or send to our text number or email.
Family plan details. The name, email and mobile number of the person who buys the plan, and the names and mobile numbers of the relatives they list.
Your email address, if you enter it on the free check to get scam alerts.
Basic technical information that any website receives, such as your IP address and browser type.

We do not receive or store your card details. Payments are handled by Whop.

How we use it

To check what you send and reply with an answer.
To alert the plan holder when a relative's check comes back as a scam.
To send the weekly scam alert and monthly family report included in the plan.
To answer support requests and prevent abuse of the service.

We do not use what you send to advertise to you, and we do not sell personal information.

How long we keep it

Website checks: we do not store the message or photo you submit.
Checks sent by text or email: we delete them within 30 days.
Family plan details: we keep them while the plan is active and delete them within 30 days of cancellation, unless the law requires us to keep a record.

Who helps us process it

We share information only with the companies that run parts of the service for us, and only so they can do that job:

Anthropic provides the AI that reads what you send and helps produce the answer.
Quo provides our text messaging number.
Netlify hosts the website and stores form submissions.
Whop handles checkout and subscriptions.

We may also disclose information if the law requires it.

Text messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, other than the service providers listed above who help us deliver messages.

You can stop texts at any time by replying STOP. See our Terms for full text messaging terms.

Your choices

Reply STOP to any text to stop receiving texts from us.
Email us to see, correct or delete the information we hold about you.
If someone listed your number on a family plan and you want it removed, email us and we will remove it.

Children

The service is for adults. We do not knowingly collect information from children under 13.

Changes

If we change this policy, we will post the new version here with a new effective date.